Effective Date: January 16, 2025
At Black Car Service LA, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, book our services, or interact with us. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect information to provide, improve, and personalize our services. This includes:
a. Personal Information You Provide
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Name, email address, phone number, and billing address when booking our services.
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Pickup and drop-off locations, travel preferences, and any additional trip details.
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Payment information, including credit card details (processed securely).
b. Automatically Collected Information
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IP address, browser type, and operating system when you visit our website.
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Cookies and analytics data to understand website usage and improve user experience.
c. Information from Third Parties
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If you book through a third-party platform, they may share relevant details with us.
2. How We Use Your Information
Your information is used to:
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Process and confirm bookings.
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Provide high-quality chauffeur services.
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Communicate updates, confirmations, and special offers.
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Improve our website functionality and user experience.
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Comply with legal and regulatory obligations.
3. Sharing Your Information
We respect your privacy and only share your information in limited circumstances:
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With our chauffeurs and staff to ensure smooth service delivery.
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With payment processors to handle secure transactions.
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When required by law, such as to comply with a legal request or protect our rights.
4. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. These may include:
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Essential Cookies: Necessary for website functionality.
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Performance Cookies: To analyze site usage and improve functionality.
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Advertising Cookies: To deliver relevant promotions.
You can control cookie settings through your browser preferences.
5. Data Security
We implement strict security measures to protect your data, including:
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SSL encryption to secure transactions and sensitive data.
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Regular security audits and updates.
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Restricted access to personal information within our team.
6. Your Rights
You have the right to:
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Access, update, or delete your personal information.
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Opt out of receiving marketing emails or communications.
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Request a copy of your stored data.
To exercise these rights, please contact us at info@blackcarservicela.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we recommend reviewing their policies before providing any information.
8. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, and significant changes will be communicated to our users.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
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Email: info@blackcarservicela.com
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Phone: 310-955-1358
10. Governing Law
This Privacy Policy is governed by the laws of the State of California, USA.